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Privacy Policy

Last Updated: February 4, 2026

NāOM Lab LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Observability Platform Scorecard.

1. Information We Collect

When you complete our survey, we collect the following information:

• Contact Information: Your name and email address
• Survey Responses: Your ratings and feedback about observability platforms
• Technical Data: Session information used to enforce submission limits

2. How We Use Your Information

We use the information we collect to:

• Generate your personalized observability scorecard and recommendations
• Allow you to retrieve your results using a tracking number
• Improve our survey and analysis tools
• Communicate with you about your results (if you opt-in)
• Prevent abuse by limiting submissions per session

3. Data Storage and Security

Your data is stored securely in our database. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your survey responses and contact information are kept confidential and are only used for the purposes described in this policy.

5. Your Rights

You have the right to:

• Access your survey results using your tracking number
• Request deletion of your data by contacting us
• Opt-out of any future communications

6. Cookies and Session Data

We use session cookies to:

• Maintain your session state while using the application
• Track the number of submissions to enforce usage limits
• Improve user experience

These cookies are temporary and are deleted when you close your browser.

7. Third-Party Services

Our survey analysis may use third-party AI services to generate recommendations. We ensure that any third-party services we use comply with data protection standards.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

NāOM Lab LLC
Email: privacy@naomlab.com